“Tujhase naaraaz nahi zindagi, hairaan hoon main”

Friday, December 12, 2008

Tere masoom savalon se pareshaan hoon main
o pareshaan hoon main…..

Nothing like soft slow old school Hindi music while packing to India; I have hit a few glitches with this trip. Last minute changes and some gifts are taking way to long to get here before we leave. Lately I find my self overwhelmed easily. I have always considered myself a very strong individual with a very “take the bull by the horn” kind of mentality. But lately every small hitch feels like a gigantic problem. Ever feel like everything you do requires a phone call or email to confirm, cancel or re-order. I feel like I have been on hold for different customer service for every item imaginable; Phone company, credit card company, gift orders, postal service etc. UGH it’s very frustrating. And dealing with so many kinds of customer service reps has caused me to lose my temper more than once. Why can’t things just happen more smoothly…especially before a big trip? Oh and Air India has the worst customer service ever. Bhatji and I usually avoid Air India at all costs but this year they were the cheapest ticket we could find and man let me tell you it has been infuriating dealing with them. They have 3 services for booking a ticket! You call one number for booking, someone else sends you an email confirmation and if you want to change something in you itinerary, you have to call someone else! Is this a means of providing people with jobs or just a way to confuse and frustrate their customers? To top it all none of the customer service reps are any help at all. It took me 8 phone calls to find out one piece of information and every time it was different answer. I finally had to use the most commonly used to answer as the right one! I am still not sure if it is the right one but God knows if I am on the phone one more time I will throw a fit and break something.
So I end this entry with a quote from Home Alone (when Kevin applies the after shave lotion):
AAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHH
Until the next entry…pray that I stay calm and things work out.